This chapter describes the demographic, economic, socio-cultural, technological, ecological and political developments that influence NS. For our response to these developments, see the chapter entitled Our strategy.

Together, we are making the Netherlands accessible in a sustainable manner – for everyone. That is our mission, a mission that will serve as the compass for our strategy in the coming years.

The Ministry of Infrastructure and Water Management awarded NS the main rail network concession for 2025-2033 at the end of 2023. That is a vote of confidence.

In order to be and remain relevant for Dutch society, we are working hard to further optimise our performance. At the same time, we are looking towards the future.