About the scope of this report

NS is a company based in the Netherlands and has a single, Dutch shareholder, the Dutch State. In this annual report, which was published on 4 March 2025, we primarily render account to our Dutch stakeholders for our potential impact in the Netherlands. The annual report covers the period from 1 January 2024 to 31 December 2024. NS focuses on passengers and enabling them to enjoy a comfortable door-to-door journey. To that end, NS’s main priority is to improve operational performance on the railways, supported by the provision of, for instance, bicycle facilities and station services and by optimised door-to-door journeys thanks to public transport bicycles and collaboration with partners in the public transport sector and elsewhere. In addition, we aim to remain financially healthy so as to be able to continue investing in services to meet the growing mobility needs in the Netherlands, and to keep train fares affordable. Indeed, this is what our stakeholders expect from us. They also want to see accountability for our sustainability performance.

In the section entitled ‘Activities and performance abroad’ we report on our activities in Germany, which were divested in 2024.

In addition to the financial statements, auditor opinion and audit report, the NS 2024 Annual Report includes other information:

  • The Report of the NS Executive Board, which has the following chapters and sections: Foreword by the CEO, Profile of NS, Dilemmas, How NS adds value to society, Trends, developments and strategy, Activities and performance in the Netherlands, Activities and performance abroad and Financial performance. The final chapter, NS Group, includes the following sections: Corporate governance, Risk management, Dialogue with our stakeholders in the Netherlands, Statement by the Executive Board, About the scope of this report, and Scope and reporting criteria;

  • The Report of the Supervisory Board;

  • Other data, in accordance with Title 9 of Book 2 of the Dutch Civil Code.

This annual report is subdivided into three blocks:

  • The core report with Foreword by the CEO, Profile of NS, Dilemmas, How NS adds value to society, Trends, developments and strategy, Activities and performance in the Netherlands, Activities and performance abroad and Financial performance. For the operational results, the core of the report consists of the results that we have achieved within the concession agreements with the Ministry of Infrastructure and Water Management for the Dutch main rail network.

  • A section with other information including Corporate governance, Risk management, Dialogue with our stakeholders in the Netherlands and the Statement by the Executive Board.

  • Financial statements.

For questions or comments on this report, please contact communicatie@ns.nl.

Print page