• Annual report 2025
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  • About NS
    • Foreword by the CEO
    • The profile of NS
    • Our trains
    • Dilemmas
    • How NS adds value to society
  • Trends, developments and strategy
    • Trends and developments
    • Our strategy
    • Looking back and ahead to the main rail network concession period
    • Innovations
  • Activities and achievements in the Netherlands
    • Overview of concession indicators
    • Customer satisfaction
    • Operational performance
      • Punctuality on the main rail network and high-speed line 
      • Seat availability
      • Withdrawal of trains from the timetable 
      • User-friendly travel information 
      • Collaboration in the context of scheduled and unscheduled withdrawals 
      • International connections
      • 2025 timetable: more than 1,500 additional trains each week
      • Accessibility 
    • Door-to-door journeys
    • Quality of NS connections to other carriers 
    • Seamless travel
    • Ease of payment in public transport 
    • Stations and their environment
      • The station experience 
      • Retail at the station 
      • Daily operations at stations 
      • Stations undergoing renovations 
      • Energy labels for buildings 
      • Development of station areas 
      • Collaboration with our partners 
    • Travelling and working in safety
      • Public safety 
      • Occupational safety
      • Railway safety 
      • Corporate security
      • Cyber security 
    • Attractive and inclusive employer
      • Being a good and attractive employer
      • Recruitment
      • Diversity and inclusion
      • Learning at NS
      • Careers
      • Employee participation
      • Staff satisfaction
      • A healthy organisation and absences due to sickness
      • Leadership at NS
      • Organisational culture, integrity and compliance
  • Onze sustainability performance
    • Our sustainability performance
    • Zero-emission operations
    • Circular enterprise
    • Green enterprise
    • CO2 emissions of NS
    • NS: a sustainable brand
    • Sustainable procurement 
    • SDGs
    • Preparing for CSRD
  • Activities and achievements abroad
    • Abellio
  • Finances in brief
    • Finances in brief
    • Financial results
    • Cash flows and financial position
    • Looking ahead
  • Taxes 
  • NS Group
    • Report of the Supervisory Board
      • Personal details – Supervisory Board
      • Executive Board remuneration report
      • Personal details – Executive Board
    • Corporate governance
    • Risk management
    • Dialogue with our stakeholders in the Netherlands
      • Notes on the material themes
      • Strategy and material themes diagram
    • Statement by the Executive Board
    • About the scope of this report
    • Scope and reporting criteria
    • GRI content index
  • Financial statements
    • Consolidated financial statements
    • Company financial statements
      • Company balance sheet as at 31 December 2024
      • Company income statement 2024
      • Accounting policies applied for the financial statements
      • Notes to the company balance sheet and income statement 2024
    • Other information
      • Independent auditor’s report and assurance report
    • NS 10-year summary
    • List of definitions

Our sustainability performance

Travelling on an NS train is carbon neutral: since 2017, all our trains have been powered by 100% green electricity. We need to do more if we want to become a zero-emission enterprise by 2040.

Zero-emission operations

NS aims for its operations to be entirely fossil-free by 2040. This means that by 2040 we will use green electricity at all times of the day and every day of the week for running our trains as well as for our buildings and offices.

Circular enterprise

Green enterprise

NS is committed to green enterprise, focusing on what we refer to as the ‘Trias Natura’. This means that we protect, harness and enrich the natural environment.

CO2 emissions of NS

For the CO2 calculations, we work according to the guidelines from the Greenhouse Gas (GHG) Protocol, the global standard for determining greenhouse gas emissions at a company level.

NS: a sustainable brand

In spring 2024, NS rose from 12th to 4th in the list of 60 large and/or sustainable brands perceived as making a positive contribution to solving problems in society (source: Monitor Merk & Maatschappij, 2024, B-open, Marketresponse).

Sustainable procurement 

Every year, NS purchases goods and services for an average of 1.3 billion euros. In 2024, we had ties with over 3,000 suppliers in 26 countries. 80% of our total procurement is from 122 suppliers.

SDGs

The SDGs (Sustainable Development Goals) are 17 goals formulated by the United Nations to build a better world by 2030. NS contributes to these goals and has included them in its sustainability strategy.

Preparing for CSRD

The non-financial information in this annual report has been prepared in accordance with the GRI Standards.

Downloads
  • Annual report 2025

  • Half-year report 2025

  • Definities vervoersconcessie 2026 (NL)

  • Annual report 2024

  • Half-year report 2024

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