• Annual report 2024
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  • About NS
    • The profile of NS
    • Our trains
    • Dilemmas
    • How NS adds value to society
  • Trends, developments and strategy
    • Trends and developments
    • Our strategy
    • Looking back and ahead to the main rail network concession period
    • Innovations
  • Our activities and ‍achievements in the Netherlands
    • Overview of concession indicators
    • Customer satisfaction
    • Operational performance
      • Punctuality on the main rail network and high-speed line 
      • Seat availability
      • Withdrawal of trains from the timetable 
      • User-friendly travel information 
      • Collaboration in the context of scheduled and unscheduled withdrawals 
      • International connections
      • 2025 timetable: more than 1,500 additional trains each week
      • Accessibility 
    • Door-to-door journeys
    • Quality of NS connections to other carriers 
    • Seamless travel
    • Ease of payment in public transport 
    • Stations and their environment
      • The station experience 
      • Retail at the station 
      • Daily operations at stations 
      • Stations undergoing renovations 
      • Energy labels for buildings 
      • Development of station areas 
      • Collaboration with our partners 
    • Travelling and working in safety
      • Public safety 
      • Occupational safety
      • Railway safety 
      • Corporate security
      • Cyber security 
    • Attractive and inclusive employer
      • Being a good and attractive employer
      • Recruitment
      • Diversity and inclusion
      • Learning at NS
      • Careers
      • Employee participation
      • Staff satisfaction
      • A healthy organisation and absences due to sickness
      • Leadership at NS
      • Organisational culture, integrity and compliance
  • Our sustainable performance
    • Our sustainability performance
      • Zero-emission operations
      • Circular enterprise
      • Green enterprise
      • CO2 emissions of NS
      • NS: a sustainable brand
      • Sustainable procurement 
      • SDGs
      • Preparing for CSRD
  • Our activities and achievements abroad
    • Abellio
  • Finances in brief
    • Finances in brief
      • Financial results
      • Cash flows and financial position
      • Looking ahead
    • Taxes 
  • NS Group
    • Report of the Supervisory Board
      • Personal details – Supervisory Board
      • Executive Board remuneration report
      • Personal details – Executive Board
    • Corporate governance
    • Risk management
    • Dialogue with our stakeholders in the Netherlands
      • Notes on the material themes
      • Strategy and material themes diagram
    • Statement by the Executive Board
    • About the scope of this report
    • Scope and reporting criteria
    • GRI content index
  • Financial Statements
    • Consolidated financial statements
    • Company financial statements
      • Company balance sheet as at 31 December 2024
      • Company income statement 2024
      • Accounting policies applied for the financial statements
      • Notes to the company balance sheet and income statement 2024
    • Other information
      • Independent auditor's report
    • NS 10-year summary
    • List of definitions

Report of the Supervisory Board

It was a turbulent year – for passengers, for employees, for the Executive Board (EB) and certainly for the Supervisory Board (SB). As stewards of the organisation, we also want to close each year with an NS that is a little bit better.

Corporate governance

NV Nederlandse Spoorwegen is a public limited company under Dutch law. Its registered office is in Utrecht. NV Nederlandse Spoorwegen is the holding company of NS Groep N.V. NS is a state-owned company.

Risk management

Our operations involve a number of uncertainties. Risk management is all about targeting uncertainties that could impede the achievement of the strategic objectives.

Dialogue with our stakeholders in the Netherlands

NS interacts with passengers on a daily basis. In addition, NS maintains close relations with many external partners and stakeholders. We have a trust-based dialogue with these parties.

Statement by the Executive Board

The Executive Board is of the opinion that the risk management and internal control systems concerning the financial reporting risks in the year under review functioned satisfactorily and give a reasonable degree of assurance that the financial

About the scope of this report

NS is a company based in the Netherlands and has a single, Dutch shareholder, the Dutch State.

Scope and reporting criteria

In the annual report, NS presents its operational and financial performance and the associated social aspects with the highest possible degree of integration.

GRI content index

N.V. Nederlandse Spoorwegen has reported on the period 1 January 2024 to 31 December 2024 in accordance with the GRI standards.

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