Daily operations at stations 

NS Stations works for all passenger transport providers in the Netherlands. We ensure that all stations in the Netherlands are clean, whole and safe. We do so in collaboration with ProRail. In addition, we will focus on the provision of services such as bicycle and car parking, public transport bicycles, toilets and luggage lockers, and commercial operations: leasing retail spaces and operating our own retail facilities. These are the facilities that make the time passengers spend on our trains and at our stations more enjoyable, commensurate with the size of the station and the number of passengers.
The needs of passengers during the parts of their journey to and from the station are changing. With the rise of shared mobility and denser building in station areas, stations are increasingly becoming crucial transport hubs. NS works closely with partners such as ProRail and municipalities. To provide maximum convenience in the door-to-door journey, effective coordination among all parties involved is essential. 

Working together to improve accessibility and amenities 

In many locations, we face a complex task of accommodating passenger growth in an environment where there is little space. We are tackling this by carrying out exploratory studies in the context of the Multiannual Programme for Infrastructure, Space and Transport (MIRT). In 2024, we worked with ProRail, the Ministry of Infrastructure and Water Management, provinces and municipalities on MIRT exploratory studies for 's-Hertogenbosch, Eindhoven Central and the 'Oude Lijn' with the stations Leiden Central, Dordrecht, The Hague Laan van NOI and Schiedam Centre.
Together with ProRail, we again developed and realised the conversion and new construction of several stations in 2024, and worked with partners on area development projects. Together, we are continually improving the quality of facilities and services at our stations in the Netherlands.