Ease of payment in public transport 

NS is collaborating with Translink and other public transport companies in the Netherlands to develop new payment methods. These methods, presented under the brand name OVpay, offer passengers more choice and convenience in paying for their travel. 

Travelling with a debit card 

There was a significant increase in the number of check-ins and check-outs using a debit card, credit card or smartphone in 2024. Around 26 million journeys with NS were paid for using these options in 2024 (2023: 11 million). This is around 8% of the total number of journeys. The high percentage underlines the popularity and ease of use of such payment options. These payment methods are particularly attractive to occasional passengers who want to travel quickly and conveniently. 

Public transport pass initiative

NS ran a pilot last year with the public transport pass, the intended replacement for the public transport smart card. Around 30 NS employees tested the pass. They were able to recharge the balance online without having to go to a ticket machine. The results of the pilot were positive, boding well for the further development of the public transport pass.