Withdrawal of trains from the timetable 

In 2024, NS withdrew an average of 15% of its trains each day for maintenance, repairs and refurbishment. This meant the average withdrawal was 2.7% lower than in 2023.

To increase the number of seats for passengers, we aim to reduce the number of our train withdrawals. Starting in 2024, we achieved this by providing better daily insight to colleagues involved in this process, supported by visualisations of information and better feedback moments in the process. We also implemented several targeted process and IT improvements to support operations management, collaboration and available capacity.