NS is a social enterprise. Both of and for the Netherlands. We have played a crucial role in connecting people for almost 200 years.

In this chapter, we describe the key trends and developments in 2025 that were relevant to NS. We discuss them based on various developments, from demographic and economic to technological and political.

Together, we are making the Netherlands accessible in a sustainable manner – for everyone. This is NS's mission, which will continue to guide our strategy in the coming years.

Every business faces dilemmas. NS is no exception. We give three examples from last year.