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NS aspires to be an organisation characterised by an open and safe corporate culture where professional integrity is a matter of course.
In accordance with Article 33(1) of the Articles of Association of NV Nederlandse Spoorwegen, the General Meeting of Shareholders determines the appropriation of any surplus in the profit and loss account.
In this chapter, we describe the key trends and developments in 2025 that were relevant to NS. We discuss them based on various developments, from demographic and economic to technological and political.
The 'Our operations' section explains how we conducted our day-to-day operations in 2025. We start by describing our concession indicators, which include punctuality, seat availability, crowded trains and travel information.
Together, we are making the Netherlands accessible in a sustainable manner – for everyone. This is NS's mission, which will continue to guide our strategy in the coming years.
NS ordered a total of 60 new double-decker trains from Spanish train manufacturer CAF in 2022.