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Travelling and working in safety

Trends and developments

This chapter describes the demographic, economic, sociocultural, technological, environmental and political developments that have an impact on NS. For our response to these developments, see the chapter entitled Our strategy.

User-friendly travel information

NS aims to give passengers more control over their door-to-door journey and more freedom of choice, irrespective of the means of transport or the carrier. High-quality travel information plays a key role here.

Withdrawal of trains from the timetable

In 2023, each day NS withdrew an average of 17.7% of its trains for maintenance, repairs and refurbishment.

Zero-emission operations

NS aims for its operations to be entirely fossil-free by 2040. This means we will use green electricity at all times of the day and every day of the week for running our trains as well as for our buildings and offices.

1. Assets and liabilities held for sale/Discontinued operations

In line with its strategy, which dictates that international activities should be in the interest of passengers in the Netherlands, NS has been preparing its departure from the German market.
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