• Annual report 2024
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User-friendly travel information 

  NS aims to give passengers more control over their door-to-door journey and more freedom of choice, irrespective of the means of transport or the carrier. High-quality travel information plays a key role here.

Value creation model

Withdrawal of trains from the timetable 

In 2024, NS withdrew an average of 15% of its trains each day for maintenance, repairs and refurbishment. This meant the average withdrawal was 2.7% lower than in 2023.

Zero-emission operations

NS aims for its operations to be entirely fossil-free by 2040. This means that by 2040 we will use green electricity at all times of the day and every day of the week for running our trains as well as for our buildings and offices.

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