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NS reports every workplace accident that occurs, regardless of whether they involve a physical injury. We express the number of accidents as the Total Recordable Rate (TRR): the total number of workplace accidents per million hours worked.
Improving performance was a major concern in 2024. Rail passengers experienced considerable inconvenience in 2023, and in the autumn in particular, due to delays and crowded trains.
NS aspires to be an organisation characterised by an open and safe corporate culture where professional integrity is a matter of course.
In accordance with Article 33(1) of the Articles of Association of NV Nederlandse Spoorwegen, the Annual General Meeting of Shareholders decides on the appropriation of any positive balance in the income statement.
Together, we are making the Netherlands accessible in a sustainable manner – for everyone. That is our mission, a mission that will serve as the compass for our strategy in the coming years.
Travelling on an NS train is carbon neutral: since 2017, all our trains have been powered by 100% green electricity. We need to do more if we want to become a zero-emission enterprise by 2040.