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Voor de controleverklaring en assurance-rapport van de onafhankelijke accountant wordt verwezen naar de PDF versie op de website.
Laatst gewijzigd: 3 maart 2026, 09.
Copyright NV Nederlandse Spoorwegen 2024.
The governance of NS is based on the modified two-tier company regime.
In 2025, our customers rated our customer service 7.3 out of 10. This year was dominated by the impact of NS staff strikes.
NS provides services that go beyond trains. In all our activities, the primary focus is on our passengers. Our more than 21,000 employees work hard on this focus every day.