In brief
Travel assistance introduced
at 27 additional stations
89% of all NS stations now offer this service
New generation
double-deckers
60 new trains ordered from train manufacturer CAF
More incidents
involving aggression: +29.7%
4,693 passenger reports received by NS control centre
More Eurostar services
Frequency increased from two to four daily services
1,085,000 train journeys
per working day
(2022: 960,000)
Large-scale station
renovation projects completed
Zwolle and Gouda modernised
5.9 million journeys
by public transport bicycles
(2023: 5.9 million)
Train travel is becoming greener
CO2 emissions further reduced: 0.6 kilotonnes
19,040 employees
in the Netherlands
(2021: 18,897)
Recruitment of new
employees in full swing
350 new main guards and
487 new train drivers hired
Revenue
€3,055 million
(2021: €2.252 million)
Excluding government contributions related to COVID-19
Investments
€450 million
(2021: €554 million)
Underlying result
-€304 million
(2021: -€952 million)
Abellio UK
Management buy-out initiated