In brief

Travel assistance introduced
at 27 additional stations

89% of all NS stations now offer this service

New generation
of double-decker trains

60 new trains ordered from train manufacturer CAF

More incidents involving
aggression: +29.7%

NS control centre received 4,693 reports of passengers

More Eurostar services

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Frequency increased from 2 to 4 daily services

960,000 train journeys
every working day

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(2021: 528,707)

Large-scale station
renovation projects completed

Zwolle and Gouda modernised

5.4 million rides
by public transport bicycles

(2021: 3.4 million)

Train travel
is becoming greener

CO2 emissions further reduced: 0.6 kilotonne

19,040 employees
in the Netherlands

(2021: 18,897)

Recruitment of new
employees in full swing

350 new main guards and
487 new train drivers hired

Revenue of 
€ 3,055 million

(2021: € 2,252 million)
Excluding government contributions related to COVID-19

Investments totalling
€ 450 million

(2021: € 554 million)

Underlying result
€ -304 million

(2021: € -952 million)

Abellio UK

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Management buy-out initiated