ScotRail operates throughout Scotland, with train services between the country’s seven main cities and rail services provided by the Great Scottish Scenic Railway in the Highlands, Borders and South West. The ScotRail network comprises more than 360 stations and nine maintenance depots.
Glasgow Queen Street has now been rebuilt at a cost of £ 120 million thanks to investment from the Scottish government. Scotland’s third busiest railway station has undergone a complete metamorphosis. The station concourse is now almost twice as large as before. The new station is also accessible by lift from Queen Street and has several barrier-free entrances.
In Motherwell, ScotRail is working with North Lanarkshire Council, Strathclyde Partnership for Transport (SPT) and Transport Scotland to redevelop the station. This £ 14.5 million project was continued in 2021. Shopping facilities will be expanded, access for pedestrians and cyclists improved and the public space outside the station building will undergo a transformation.
In Aberdeen, the station will be given a completely new look, with an enlargement of the shopping area, improved access, a new ticket office and a new first class lounge.
Punctuality (PPM) decreased from an average of 91.9% in 2020 to 90.7% in 2021. In the final quarter of 2021, operational performance was negatively impacted by adverse weather conditions due to storm Arwen and an increasing number of train staff in quarantine due to the coronavirus.
ScotRail (in € million)
PCS guarantees provided by NS
PCS guarantees drawn (NS portion)
Other guarantees provided by NS
PCS guarantees not called on