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Operating expenses

Thanks in part to cost-saving initiatives, the level of costs in the Netherlands decreased by €26 million compared with 2020. Personnel expenses (excluding exceptional items) fell by €28 million, due in part to the fall in passenger numbers. On the other hand, depreciation costs (€59 million) increased due to the commissioning of new trains, investments in IT solutions, the franchise fee and the infrastructure levy (€14 million). The cost level in the United Kingdom decreased by €75 million. The cost level in Germany decreased as a result of deconsolidation. The partial realisation of the impairment for the main rail network franchise in the Netherlands (€1,562 million) recognised in 2020 has translated into lower depreciation (€149 million). Part of the provision for termination fees imposed by the UK Department for Transport (DfT) and the impairment in 2020 (€702 million) recognised by Abellio UK was released in 2021 or reversed (€382 million), following a substantial downward adjustment of the definitive termination fees.

(in millions of euros)

 

2021

 

2020

 

%

%

Wages, salaries and social security charges

2,222

34

2,250

34

Other personnel expenses

96

1

90

1

Staff hired in

95

1

114

2

Depreciation, amortisation and impairments

967

15

888

13

Use of raw materials, consumables and inventories

432

7

463

7

Capitalised production on behalf of own business

-99

-2

-137

-2

Subcontracted work and other external costs

712

11

747

11

Infrastructure levies and franchise fees

1,439

22

1,515

23

Other operating expenses

676

10

768

11

Total operating expenses before exceptional items

6,540

100%

6,698

100%

Impact on the result as a consequence of the (reassessment of the) impairments and (release of) provisions for termination payments

-531

 

2,348

 

Total operating expenses

6,009

 

9,046

 
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