Realisation in 2019
Realisation in 2018
Minimum value for 2019
Target value for 2019
Quality of NS connections to other carriers at the major hubs
For predictable door-to-door journeys, it is important that passengers have good changeover connections from NS trains to other carriers’ trains. We measure this using the percentage of trains on the main rail network that are delayed by less than five minutes on arrival at one of the 27 changeover stations. In 2019, the score for the quality of connections to other carriers was 96.0% (2018: 95.8%). The quality of connections benefited from the solid logistic plan and its strict implementation. This KPI is determined to a relatively large extent by the low punctuality of IC Berlin trains from Germany.